All Clarity HMIS users in Santa Clara County are required to take the updated Client Consent Training by March 29th, 2023. There are no exceptions to this policy, as this training is meant to ensure that client confidentiality and privacy at every agency meets state and federal standards. Please know that even if you've taken a Client Consent Training recently, or recently gained HMIS access, you are still required to complete the training.

Click here to complete the 30-minute training! 

What is the Client Consent Training?

Each year HMIS users in Santa Clara County are required to retake and pass the Client Consent training, confirming their knowledge around privacy considerations for HMIS, client consent requirements, best practices for protecting personally identifiable information (or PII), and the features of Clarity Human Services software that helps in protecting privacy. Normally users take this training in January, however we delayed this year's roll out to ensure that we could cover changes in the ROI and Clarity tools.

If you have questions about accessing the training, please feel free to reach out to Btifocus HelpDesk at sccsupport@bitfocus.com. 

Please let us know if you have any questions. 

Sincerely,
Santa Clara County HMIS Administrator, Bitfocus

**Training Tips**
1) You will not be able to access the required quiz until after you've watched the 30-minute video. If you open a new window in your browser or select one that is already open, or you fast forward the video, the system will recognize this as multitasking and you'll need to watch the video again. 
2) Although you do not need to confirm your completed training with Bitfocus, if you have questions about your completion, you can email HelpDesk at sccsupport@bitfocus.com.